Refund Policy

14-Day Money-Back Guarantee

We want you to be completely satisfied with Venueza. If for any reason you are not happy with your purchase, we offer a full refund within 14 days of your first paid subscription payment.

How to Request a Refund

To request a refund, simply:

1. Send an email to support@venueza.cloud with the subject line "Refund Request"
2. Include your registered email address and venue name
3. Briefly let us know why you would like a refund (optional, but helps us improve)

Refund Processing

• Refund requests made within 14 days of the first payment will be processed in full
• Refunds are processed within 5–7 business days
• The refund will be credited to the original payment method
• You will receive an email confirmation once the refund has been processed

After the 14-Day Period

After the initial 14-day period, subscriptions are non-refundable. However, you can cancel your subscription at any time to prevent future billing. Your access will continue until the end of your current billing period.

Annual Subscriptions

For annual subscriptions, the 14-day refund window applies from the date of purchase. If you cancel after 14 days, you will retain access for the remainder of your annual billing period, but no partial refund will be issued.

Contact

If you have any questions about our refund policy, please reach out:

• Email: support@venueza.cloud
• Phone: +91 80866 45733