Question 1

What is Venueza and who is it for?

Accepted Answer

Venueza is an all-in-one venue management platform purpose-built for auditoriums, wedding halls, marriage halls, convention centres and banquet halls in India. It replaces spreadsheets, notebooks and WhatsApp with a single system that handles bookings, enquiries, CRM, payments, invoices, PDF agreements, double-entry accounting, staff attendance and financial reporting.

Question 2

How does the free trial work?

Accepted Answer

You get full access to every Professional plan feature for 7 days — no credit card required. Simply sign up, add your venue details, and start managing bookings and accounting immediately. At the end of the trial, choose the plan that fits your needs.

Question 3

Is my data safe?

Accepted Answer

Absolutely. We use industry-standard AES-256 encryption for data at rest and TLS 1.3 for data in transit. Automated daily backups are stored in geographically separate locations. Your venue data is never shared with third parties, and we comply with Indian data protection regulations.

Question 4

Can I manage multiple venues or halls?

Accepted Answer

Yes. The Starter plan supports 1 hall, Professional supports up to 3 halls with 10 users, and the Business plan offers unlimited halls and users. You can manage multiple venues, track bookings across all of them, and view consolidated financial reports from one dashboard.

Question 5

Do you offer refunds?

Accepted Answer

Yes — we offer a full refund within the first 14 days of any paid subscription if you are not satisfied. Simply email support@venueza.cloud with your account details. Refunds are processed within 5–7 business days.

Question 6

What happens when my trial ends?

Accepted Answer

Your data is preserved completely. You simply choose a Starter, Professional or Business plan to continue. There is no data loss, no forced restart — everything you set up during the trial carries over to your subscription.

Question 7

Do I need a credit card to start the trial?

Accepted Answer

No. You get full access to every Professional feature for 7 days, completely free. No credit card, no commitment — just sign up and start managing your venue.

Question 8

How is Venueza different from other venue management tools?

Accepted Answer

Venueza is the only venue management software in India with a built-in double-entry accounting engine. While other tools handle bookings, Venueza also generates professional PDF agreements, tracks payments through proper accounting ledgers, produces profit and loss statements, and manages staff attendance — eliminating the need for separate accounting and HR software.

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